Refund Policy
Last updated: June 9, 2026
We want you to love BONKO. If you don't, we'll refund you — no drama.
30-day money-back guarantee
You can request a full refund within 30 days of any BONKO Pro charge for any reason. This applies to both monthly and yearly subscriptions and to the first charge after a free trial.
How to request a refund
Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for BONKO. You can request a refund by:
- Visiting paddle.net and looking up your order with the email used at checkout, or
- Emailing us at support@mybonko.com — we'll forward the request to Paddle and confirm once it's processed.
After the 30-day window
After 30 days, we don't offer refunds for time already used. You can still cancel anytime from Settings → Billing and you'll keep Pro access until the end of your current billing period.
Paddle's policy
Beyond our guarantee, Paddle's general Refund Policy applies — for example, where required by consumer law in your country.
Contact
Questions? Email support@mybonko.com.